At its annual industry analyst summit last month and in a more recent announcement of enterprise support for parallelizing the R language on its Aster Discovery Platform, Teradata showed that it is adapting to changes in database and analytics technologies. The presentations at the conference revealed a unified approach to data architectures and value propositions in a variety of uses including the Internet of Things, digital marketing and ETL offloading. In particular, the company provided...
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Topics:
Big Data,
Teradata,
IT Performance,
Operational Performance,
Business Analytics,
Business Intelligence,
Business Performance,
Customer & Contact Center,
Information Applications,
Information Management,
Internet of Things,
Operational Intelligence,
Teradata Aster
The developed world has an embarrassment of riches when it comes to information technology. Individuals walk around with far more computing power and data storage in their pockets than was required to send men to the moon. People routinely hold on their laps what would have been considered a supercomputer a generation ago. There is a wealth of information available on the Web. And the costs of these information assets are a tiny fraction of what they were decades ago. Consumer products have...
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Topics:
Big Data,
Mobile,
Predictive Analytics,
Sales Performance,
Social Media,
Customer Experience,
Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Performance,
Customer & Contact Center,
Financial Performance,
IBM,
finance,
Sales Performance Management,
Social,
Financial Performance Management,
SPSS
Cornerstone OnDemand is a large pure-play vendor of talent management software, with more than 1,700 clients, more than 14.5 million users and more than 60 percent growth in revenue over the past 12 months. At the company’s annual customer conference this year, CEO Adam Miller talked about a trend in the market of talent management applications going beyond automating a series of processes to help engage employees within organizations. I agree with this analysis and would extend the trend to...
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Topics:
Social Media,
Human Capital Analytics,
Human Capital Management,
LMS,
Employee Engagement,
Employee Onboarding,
Usability,
Analytics,
Business Analytics,
Business Collaboration,
Cloud Computing,
Workforce Performance,
Cornerstone OnDemand
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Topics:
Mobile,
IT Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Intelligence,
Business Performance,
Customer & Contact Center,
Information Applications,
Information Builders,
Information Management,
Internet of Things,
Operational Intelligence,
InfoDiscovery
By its own admission, SAS has a very large software portfolio (of more than 250 individual products), and it continues to develop and release more products and updates to existing ones. Some of the products are sold alone, and others are bundled into “enterprise solutions”. Some are for technical users, and others are business applications. This complexity can make it hard to identify which product or bundle serves a particular need. Three are most relevant to my research practice: Customer...
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Topics:
Social Media,
Customer Analytics,
Customer Experience,
Mobile Apps,
Analytics,
Business Analytics,
Cloud Computing,
Customer & Contact Center,
Customer Service,
Call Center,
Contact Center,
Contact Center Analytics,
Text Analytics
Last year I assessed how Nexidia had advanced its products to support customer interaction analytics. Since then the market has changed, and Nexidia continues to expand its products to meet a broader set of needs for analyzing and optimizing customer interactions. Companies are recognizing that they need complete information about their customers, including interactions, and need to change the metrics they use to monitor and assess customer-related activities. My research into next-generation...
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Topics:
Customer Analytics,
Customer Experience,
Speech Analytics,
Nexidia,
Analytics,
Business Analytics,
Cloud Computing,
Customer & Contact Center,
Call Center,
Contact Center,
Contact Center Analytics,
Text Analytics
Longview Solutions has a longstanding presence in the financial performance management (FPM) software market and was rated a Hot vendor in our most recent FPM Value Index. Several years ago it began offering a tax provision and planning application. I think it’s worthwhile to focus on the tax category because it’s less well known than others in finance and is an engine of growth for Longview. We expect larger corporations increasingly to adopt software to manage direct (income) taxes to improve...
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Topics:
ERP,
GRC,
Office of Finance,
audit,
finance transformation,
LongView,
Tax,
Analytics,
Business Analytics,
Business Performance,
Financial Performance,
Governance, Risk & Compliance (GRC),
CFO,
FPM,
Innovation Awards
Teradata continues to expand its information management and analytics technology for big data to meet growing demand. My analysis last year discussed Teradata’s approach to big data in the context of its distributed computing and data architecture. I recently got an update on the company’s strategy and products at the annual Teradata analyst summit. Our big data analytics research finds that a broad approach to big data is wise: Three-quarters of organizations want analytics to access data from...
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Topics:
Big Data,
Sales Performance,
Supply Chain Performance,
Teradata,
IT Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Intelligence,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Information Applications,
Information Management,
NoSQL,
Workforce Performance,
JSON,
UDA
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Topics:
Sales,
Sales Performance,
Forecast,
Sales Commission,
Sales Compensation,
Operational Performance,
Analytics,
Business Analytics,
Business Performance,
Cloud Computing,
Financial Performance,
Insights,
Quotas,
Xactly
Analytics has long been a core discipline of Finance, applied to analysis of balance sheets, income statements and cash-flow statements. However, as I’ve noted, most finance departments have not kept up with recent advances. Our recent research in finance analytics shows that few organizations are realizing the potential of more advanced analytic methods and tools such as predictive analytics and driver-based modeling. One reason for this sluggishness is that they have not looked past...
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Topics:
ERP,
FP&A,
Office of Finance,
Controller,
Finance Analytics,
Business Analytics,
Business Performance,
Financial Performance,
CFO,
Financial Management