About the Analyst
Robert Kugel
Rob heads up the CFO and business research focusing on the intersection of information technology with the finance organization and business. The financial performance management (FPM) research agenda includes the application of IT to financial process optimization and collaborative systems; control systems and analytics; and advanced budgeting and planning. Prior to joining Ventana Research he was an equity research analyst at several firms including First Albany Corporation, Morgan Stanley, and Drexel Burnham, and a consultant with McKinsey and Company. Rob was an Institutional Investor All-American Team member and on the Wall Street Journal All-Star list. Rob has experience in aerospace and defense, banking, manufacturing and retail and consumer services. Rob earned his BA in Economics/Finance at Hampshire College, an MBA in Finance/Accounting at Columbia University, and is a CFA charter holder.
Two key themes that emerged from Larry Ellison’s Sunday night keynote at this year’s Oracle OpenWorld were faster processing speed and cheaper storage. An underlying purpose to these themes was to assert the importance of Oracle’s strategic vertical integration of hardware and software with the acquisitions of Sun. I try to view technology keynotes like this from the perspective of a practical business user. Advancements such of these are important because enhancing the performance and...
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Topics:
Big Data,
Customer Experience,
executive,
IT Performance,
Business Analytics,
Business Performance,
Data Management,
Financial Performance,
In-Memory Computing,
Information Management,
Business Process Management,
Data,
FPM
Effective capital planning and capital investment are vital to a company’s long-term success. The choices a company makes – how much to invest and in which facilities or projects – have a profound effect on its long-term success. For that reason, companies take pains to ensure that these decisions support their long-term strategies and are made as rationally as possible. Because Ventana Research is frequently involved in software acquisition discussions, return on investment is a topic we...
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Topics:
Planning,
Office of Finance,
Reporting,
Business Analytics,
Business Performance,
Financial Performance,
finance,
capital budget,
capital spending,
FPM
I cover the meat-and-potatoes aspects of corporate computing. I also pay attention to the special needs of midsize companies (by our definition, those with between 100 and 999 employees), which are unlike those of either small business or large corporations. After attending this year’s Dreamforce conference, Salesforce.com’s annual user meeting held this week in San Francisco, I can appreciate how difficult it is for executives and people who work in back office functions to cut through the...
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Topics:
Sales,
Sales Performance,
Salesforce.com,
Social Media,
ERP,
Office of Finance,
CRM customer service,
SMB,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Dreamforce,
finance,
Security,
FPM
Budget season is about to open at most companies that operate on a calendar year, so this is probably as good a time as any to rethink the process. Almost all companies will undertake the construction of a budget this year the same way they did it last year, despite widespread complaints that it is a monumental waste of time. One major reason why budgeting never changes is that it isn’t important enough to be worth serious rethinking. Another reason is that too many vested interests are aligned...
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Topics:
Big Data,
Planning,
Sales Performance,
Office of Finance,
Reporting,
Budgeting,
Controller,
Operational Performance,
Business Performance,
Financial Performance,
CFO,
Compensation,
cash management,
FPM,
Integrated Business Planning
If you’re considering purchasing a financial performance management (FPM) suite, you shouldn’t overlook a recent entrant in the category, Tagetik (which sort of rhymes with “magnetic”). The company, which was founded in 1986 and is based in Lucca, Italy, began by focusing mainly on Europe, but has extended its efforts in the United States in the past two years. Tagetik 4.0 is an elegant implementation of a financial performance management suite running on Microsoft’s SharePoint infrastructure.
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Topics:
Big Data,
Planning,
Office of Finance,
Reporting,
Budgeting,
close,
Consolidation,
Controller,
SharePoint,
XBRL,
Business Analytics,
Business Collaboration,
Business Performance,
Dashboards,
Financial Performance,
Workforce Performance,
CFO,
Tagetik,
FPM
One of the community groups to which I donate my time is an organization that puts on a Concours d’Élegance – a vintage car show. Such Concours date back to seventeenth-century France, when wealthy aristocrats gathered to see who had the best carriages and most beaudacious horses. Our Concours serves as the centerpiece to a broader mission of raising money for several charities. There a many such events in the United States and elsewhere, but this one, which has been held every year since 1956,...
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Topics:
Big Data,
GRC,
IT Performance,
Operational Performance,
Business Analytics,
Business Intelligence,
Business Performance,
CIO,
Financial Performance,
Information Management,
Operational Intelligence,
CFO,
finance,
Talent Management,
FPM
Our research consistently finds that defects in data are the root cause of a wide range of problems encountered by modern corporations. The magnitude of the problem correlates with the size of the company: Big companies have bigger headaches than midsize ones. Data issues diminish productivity in every part of a business as people struggle to correct errors or find workarounds. Issues with data are a man-made phenomenon, yet companies seem to treat bad data as some sort of force of nature like...
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Topics:
Big Data,
Predictive Analytics,
Sales Performance,
Supply Chain Performance,
GRC,
IT Performance,
Operational Performance,
Business Analytics,
Business Intelligence,
Business Performance,
CIO,
Customer & Contact Center,
Financial Performance,
Information Management,
Operational Intelligence,
Workforce Performance,
CFO,
finance,
FPM
Midsize businesses “pay” for their use of entry-level accounting systems by not having the essential information they need readily available and by using up valuable time that could be better spent generating business, finding issues or responding to opportunities sooner or simply enhancing the efficiency of the organization. Nevertheless, the transition from an entry-level accounting package such as QuickBooks to an on-premises system can be daunting for companies whose entry-level software no...
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Topics:
Sales Performance,
Customer Experience,
ERP,
Office of Finance,
end-to-end,
finance cloud,
Business Performance,
Cloud Computing,
Financial Performance,
Business Process Management,
CFO,
finance,
accounting software,
business process execution,
financial systems,
FPM
For the past several years Ventana Research has focused more on analytics and their importance to improving business performance. We’ve done extensive benchmark research in business analytics, detailing how they are used generally in business and in major functional areas of companies as well as their application in specific industries. We adopted this focus because technology advances are changing the landscape of analytics. Its use in business management, for example, is getting new scrutiny...
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Topics:
Big Data,
Performance Management,
Planning,
Sales Performance,
Supply Chain Performance,
Human Capital Management,
Modeling,
Office of Finance,
Budgeting,
driver-based,
Operational Performance,
Analytics,
Business Analytics,
Business Performance,
Customer & Contact Center,
Financial Performance,
In-memory,
Workforce Performance,
best pracices,
business value,
cash management,
challenge,
financial planning
People used to use the phrase “the last mile” solely to refer to a condemned prisoner’s path to execution. Then the telecommunications industry picked it up to describe that part of a circuit between a major trunk line and a subscriber. Later still a defunct software company, Movaris (now part of Trintech), used the phrase in an analogy to refer to the set of activities that take place between when a company closes its books and the point where it finishes its external reporting activities,...
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Topics:
Customer Experience,
Governance,
GRC,
Office of Finance,
Reporting,
audit,
close,
Consolidation,
Controller,
XBRL,
Business Performance,
Financial Performance,
Governance, Risk & Compliance (GRC),
CFO,
compliance,
FPM,
SEC