About the Analyst
Robert Kugel
Rob heads up the CFO and business research focusing on the intersection of information technology with the finance organization and business. The financial performance management (FPM) research agenda includes the application of IT to financial process optimization and collaborative systems; control systems and analytics; and advanced budgeting and planning. Prior to joining Ventana Research he was an equity research analyst at several firms including First Albany Corporation, Morgan Stanley, and Drexel Burnham, and a consultant with McKinsey and Company. Rob was an Institutional Investor All-American Team member and on the Wall Street Journal All-Star list. Rob has experience in aerospace and defense, banking, manufacturing and retail and consumer services. Rob earned his BA in Economics/Finance at Hampshire College, an MBA in Finance/Accounting at Columbia University, and is a CFA charter holder.
As I’ve noted before, it’s common for CFOs of companies that are transitioning from being a small to a midsize business (that is, when they grow past about 100 employees) to find that the entry-level accounting package that they have been using no longer fits their needs. This software may be inexpensive to purchase and easy to use but it lacks many of the customization and business process management capabilities that become increasingly important as organizations grow. The transition from...
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Topics:
Planning,
Salesforce.com,
ERP,
Human Capital Management,
Office of Finance,
Reporting,
close,
closing,
Operational Performance,
Business Performance,
Cloud Computing,
Financial Performance,
Workforce Performance,
Financial Performance Management,
FinancialForce.com
Ventana Research does benchmark research that assesses the maturity of organizations across four dimensions: people, process, information and technology. We examine business issues along those dimensions because we recognize the interconnected relationships among them. Especially in larger companies, data issues such as accuracy and accessibility are often a root cause of poor performance of a core function. It may be a factor in such areas as poor customer service, sales execution or...
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Topics:
Big Data,
Planning,
Sales Performance,
Supply Chain Performance,
Office of Finance,
Reporting,
Budgeting,
driver-based,
Operational Performance,
Business Performance,
Customer & Contact Center,
Financial Performance,
Workforce Performance,
Financial Performance Management,
Integrated Business Planning
This is the third in a series of blog posts on what CEOs (and for that matter, all senior corporate executives) need to know about IT and its impact on running a business. The first covered the high-level issues. As I noted, it’s not necessary for a CEO to be able to write Java code or master the intricacies of an ERP or sales compensation application. However, CEOs must grasp the basics of IT just as they must understand basic corporate finance, the production process and – at least at a high...
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Topics:
Planning,
Predictive Analytics,
Sales,
Sales Performance,
Customer,
Human Capital Management,
Office of Finance,
Budgeting,
close,
closing,
PRO,
Operational Performance,
Analytics,
Business Analytics,
Business Performance,
Customer & Contact Center,
Financial Performance,
Information Management,
CFO,
CEO,
FPM,
Profitability,
SPM
Quantrix recently unveiled Quantrix 5, an updated version of its financial modeling software designed to fill the gap between spreadsheets and business intelligence (BI) systems. Quantrix provides users with many of the capabilities of an enterprise system and addresses shortcomings of desktop spreadsheet software without requiring extensive training.
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Topics:
Big Data,
Planning,
Sales,
Sales Performance,
Supply Chain Performance,
FP&A,
Office of Finance,
Reporting,
Budgeting,
Quantrix,
Operational Performance,
Analytics,
Business Collaboration,
Business Performance,
Cloud Computing,
Information Management,
Workforce Performance,
FPM
Increasingly, global financial markets compete on speed, so much so that high-speed trading capabilities have become a performance differentiator for the largest financial services firms and some investment funds. Transmitting messages with quotes, prices and trade data is a core capability for currency dealers. Informatica recently introduced Ultra Messaging, which is designed to offer global currency traders an efficient, high-throughput, lower-latency (that is, faster) and more secure method...
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Topics:
Sales,
GRC,
credit,
currency,
LAN,
Operational Performance,
Business Performance,
Financial Performance,
Informatica,
finance,
WAN
When they were first introduced three decades ago, electronic spreadsheets provided a major advance in corporate planning compared to the paper spreadsheet-and-adding-machine systems they replaced. However, time passes and, as our research shows, desktop spreadsheets often hamper productivity because they were designed for personal productivity, not for managing repetitive, collaborative, enterprise-wide processes such as financial planning. The finance organization at the University of Central...
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Topics:
Big Data,
Planning,
Human Capital Management,
Office of Finance,
Reporting,
Budgeting,
driver-based,
Operational Performance,
Business Performance,
Cloud Computing,
Financial Performance,
Workforce Performance,
Financial Performance Management,
Integrated Business Planning
Business software is beginning to undergo a design revolution comparable to the seismic shift from the green screen to the graphical user interface (GUI) that began in the mid-1980s. Three forces are at work. One is the retirement of large numbers of members of the baby-boom generation and the rise of a generation that grew up with computers and computer games from a young age. Also, software and technology vendors have been recognizing the need to “consumerize” business applications as mobile...
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Topics:
Big Data,
Sales Performance,
Salesforce.com,
Supply Chain Performance,
OpenWorld,
Operational Performance,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Oracle,
Workforce Performance,
Dreamforce,
finance,
Tidemark,
Business,
design,
development,
GUI
Effective planning has always been a challenge for companies, and it’s all the more so today. Even when companies deploy dedicated planning applications, they often do not or cannot use them to full advantage. I had a chance to learn more about 3M Corp. use of business planning in our recent 2012 Leadership Awards, who is the diversified global manufacturer of consumer and industrial products, several years ago acquired a dedicated planning application, but because the system could not scale to...
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Topics:
Big Data,
Planning,
Sales Performance,
Supply Chain Performance,
Human Capital Management,
Office of Finance,
Reporting,
Budgeting,
driver-based,
Operational Performance,
Business Performance,
Customer & Contact Center,
Financial Performance,
Workforce Performance,
Financial Performance Management,
Integrated Business Planning
Earlier this year we published our Trends in Developing the Fast, Clean Close benchmark research findings. The most significant was that, on average, it takes longer for companies to close their books today than it did five years ago. In 2007, nearly half (47%) we closing their quarters within five or six days, but now only 38 percent can do it as quickly.
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Topics:
Office of Finance,
close,
closing,
Consolidation,
Controller,
effectiveness,
XBRL,
Business Performance,
Financial Performance,
CFO,
Data,
Document Management,
Financial Performance Management,
FPM
I recently started a series of blog posts on what CEOs (and for that matter, all senior corporate executives) need to know about IT. The first covered the high-level issues. As I noted there, it’s not necessary for a CEO of a company to be able to write Java code or master the intricacies of an ERP or sales compensation application. However, CEOs must grasp the basics of IT just as they must understand basic corporate finance, the production process and – at least at a high level – the...
Read More
Topics:
Big Data,
Mobile,
SaaS,
Sales Performance,
Social Media,
Supply Chain Performance,
Customer,
ERP,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Performance,
Cloud Computing,
Complex Event Processing,
Customer & Contact Center,
Financial Performance,
In-memory,
Information Management,
Workforce Performance,
CFO,
CEO,
PaaS