FinancialForce.com, a provider of cloud-based financial applications, recently announced two pending acquisitions. One is Vana Workforce, which makes a human capital management (HCM) application aimed at small to midsize companies. The other is LessSoftware, a supplier of Web-based supply chain management (SCM) applications. The acquisitions are part of FinancialForce’s strategy to build a broad suite of applications that run on salesforce.com’s Force.com platform. The three companies already...
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Topics:
Sales Performance,
Supply Chain Performance,
Operational Performance,
Business Collaboration,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Workforce Performance
Host Analytics has introduced AirliftXL, a new feature of its cloud-based financial performance management (FPM) suite that enables its software to translate users’ spreadsheets into the Host Analytics format. I find it significant in three respects. First, it can substantially reduce the time and resources it takes for a company to go live in adopting the Host Analytics suite, lowering the cost of implementation and accelerating time to value. Second, it enables Host Analytics users who have...
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Topics:
Modeling,
Office of Finance,
Reporting,
closing,
Consolidation,
Controller,
Host Analytics,
Operational Performance,
Analytics,
Business Analytics,
Business Performance,
Cloud Computing,
Financial Performance,
Workforce Performance,
CFO,
Financial Performance Management,
FPM
One of the potential benefits of cloud computing to access business applications and data is its potential to improve the situational awareness of executives and managers. By this I mean their understanding of what’s going on outside their company in addition to what’s happening within it. Today people have access to a trove of information about their own company, which is the result of decades of investment in an expanding range of enterprise transaction systems (ERP, CRM and supply chain...
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Topics:
Sales Performance,
Supply Chain Performance,
Operational Performance,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Data Integration,
Data Management,
Financial Performance,
Information Management,
Workforce Performance,
Data,
finance,
FPM
2013 was a big year for the annual HR Technology conference, as its well-known co-founder and leader for the past 16 years, Bill Kutik, stepped down, passing leadership of the event to Steve Boese, another familiar name in the community. Beyond the change in leadership, at this year’s show were a large number of vendors that have invested in new technology to advance human capital management (HCM). Overall I noted several interesting trends, some that were similar to those I written about...
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Topics:
Mobile,
Sales Performance,
SAP,
Social Media,
Supply Chain Performance,
Peoplefluent,
Recruiting,
Social Collaboration,
SuccessFactors,
Jibe,
Operational Performance,
Ultimate Software,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Location Intelligence,
Oracle,
Workforce Performance,
Cornerstone OnDemand,
Infor,
Talemetry,
TribeHR,
Workday,
HR technology,
Hunite,
SumTotal,
Zao
Infor is a vendor I haven’t covered much in the past, but after attending the recent Infor on the Road day in the U.K. that is about to change. I viewed Infor as basically a CRM vendor, and I don’t believe such systems have much impact on customer engagement and the customer experience. Indeed if you view Infor website’s product page, it features several product categories focused on internal processes: CRM, Asset Management, Financial Management, Resource Planning, Human Capital Management and...
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Topics:
Big Data,
Sales Performance,
Social Media,
Supply Chain Performance,
Customer Analytics,
Customer Experience,
Speech Analytics,
Operational Performance,
Analytics,
Business Collaboration,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Customer Service,
Financial Performance,
Workforce Performance,
Call Center,
Contact Center,
Contact Center Analytics,
CRM,
Text Analytics
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Topics:
Sales Performance,
Office of Finance,
eDiscovery,
Exterro,
Operational Performance,
Business Performance,
Data Governance,
Data Management,
Financial Performance,
Informatica,
Information Applications,
Information Management,
Workforce Performance,
compliance,
Data,
Information,
Risk
Tidemark announced the release of the Fall 2013 version of its eponymous cloud-based application that my colleague assessed earlier in 2013. This new release adds capabilities for labor planning and expense management as well profitability modeling and analysis. These two areas of planning and analysis are common to all businesses. The new release adds features that enhance the software’s ability to do sales forecasting, initiative planning and IT department planning. The company continues to...
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Topics:
Big Data,
Performance Management,
Planning,
Predictive Analytics,
Sales Performance,
Supply Chain Performance,
Office of Finance,
Reporting,
Controller,
Operational Performance,
Analytics,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
In-memory,
Workforce Performance,
CFO,
Tidemark,
Financial Performance Management,
financial reporting,
FPM,
Integrated Business Planning
I recently attended an IBM event about its new social business products and services. I was skeptical at first: I have seen another vendor’s “social enterprise” come and go, and although companies need to address customer use of social media, I don’t think “social” is the path businesses should take; it is more to do with collaboration. However, I quickly learned that IBM sees things rather differently. Its starting point is the need for companies to make their workforces smarter – something I...
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Topics:
Big Data,
Customer Analytics,
Customer Experience,
Customer Feedback Management,
Speech Analytics,
Self-service,
Operational Performance,
Analytics,
Business Collaboration,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Customer Service,
Financial Performance,
Workforce Performance,
Call Center,
Contact Center,
Contact Center Analytics,
CRM,
Text Analytics
Business planning is a new software category. These applications enable senior executives to integrate all the plans of business units into a single, integrated view, which helps them have more accurate plans, do more insightful what-if planning, achieve greater agility in reacting to changing business and economic conditions, and execute plans in a more coordinated fashion than was possible. Business planning software is intended for CEOs and COOs, who are not well served by current...
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Topics:
Big Data,
Performance Management,
Planning,
Predictive Analytics,
Office of Finance,
Reporting,
Budgeting,
Controller,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Performance,
Cloud Computing,
Financial Performance,
In-memory,
Workforce Performance,
CFO,
Financial Performance Management,
financial reporting,
FPM,
Integrated Business Planning
The 2013 Oracle OpenWorld in San Francisco was unique in several ways. Against the background of the America’s Cup yacht races on the bay, which Team Oracle won in an amazing comeback, this was the first year in which OpenWorld dedicated a separate track to the full aspects of human capital management (HCM). This emphasis helped to demonstrate Oracle’s increased commitment to HCM. That and several important innovations in the company’s Oracle HCM Cloud product suite led us to select Oracle as...
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Topics:
Big Data,
Sales Performance,
Social Media,
Supply Chain Performance,
Gamifiacation,
HCM,
OpenWorld,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Oracle,
Workforce Performance