Infor described this year’s Inforum user group meeting as a coming-out party for a large startup company. Such a debut was necessary because Infor had been operating in something of a stealth mode for the past three years: a limited marketing presence, no unified message and a weak, sometimes inconsistent brand identity. It also needed to formally introduce Infor to customers of Lawson, the ERP supplier it acquired last year. The “startup” designation is meant to signal that Infor has been able...
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Topics:
Performance Management,
Sales Performance,
Salesforce.com,
SAP,
Social Media,
Supply Chain Performance,
Sustainability,
ERP,
Human Capital Management,
Marketing,
Epiphany,
expense management,
Lawson,
IT Performance,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
IBM,
Information Applications,
Information Management,
Location Intelligence,
Operational Intelligence,
Oracle,
Workforce Performance,
CRM,
finance,
Infor,
Supply Chain,
Financial Performance Management
Splunk recently entered the financial markets as a publicly traded company (NASDAQ: SPLK) and also entered a new phase in its corporate growth. Splunk combines the power of search and discovery with analytics on data generated by IT systems, that they call machine data, and provide insight for a new generation of operational intelligence that helps everyone in IT including the CIO determine the efficiency of its systems that support business. The company has built a platform that can index data...
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Topics:
Big Data,
Social Media,
Supply Chain Performance,
Splunk,
IT Performance,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Business Technology,
CIO,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Information Technology,
IT Analytics,
Location Intelligence,
Machine data,
Operational Intelligence,
Strata+Hadoop
Through a series of acquisitions and organic development over the last five years, IBM has established itself as a leader in enterprise big data for business analytics. I recently wrote about IBM Smarter Analytics, which brings together the company’s portfolio of software, systems and services from analytics to big data. But supporting big data requires the ability to access many sources of information; our benchmark research on big data found that more than half of organizations require...
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Topics:
Big Data,
Sales Performance,
Social Media,
Supply Chain Performance,
Sustainability,
Vivisimo,
IT Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Business Technology,
CIO,
Cloud Computing,
Cloudera,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
IBM,
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
Strata+Hadoop
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Topics:
Big Data,
Datameer,
Sales Performance,
Social Media,
Supply Chain Performance,
Sustainability,
IT Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Business Technology,
CIO,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
Strata+Hadoop
SAS is one of the largest and best-known independent vendors of BI and analytics. The company’s website shows 16 product lines, and product variations to match almost every business analytics requirement in any industry. One of its core products lines is Customer Intelligence, which I wrote about last year. Customer Intelligence consists of four main components: strategy and planning, information and analytics, orchestration and interaction, and customer experience – among all these interesting...
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Topics:
Predictive Analytics,
Sales Performance,
SAS,
Social Media,
Customer Analytics,
Customer Experience,
Social CRM,
Speech Analytics,
Voice of the Customer,
Customer Intelligence,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Customer Service,
Information Applications,
Information Management,
Location Intelligence,
Operational Intelligence,
Contact Center Analytics,
Desktop Analytics,
Text Analytics
In an unexpected announcement this morning, IBM announced its intent to acquire Varicent to enter the sales performance management market. For IBM this is a strategic acquisition, since it did not have any significant or dedicated applications for sales. IBM intends to acquire and place Varicent within the IBM Business Analytics group, which develops similar analytics and performance management application for other line of business and IT organizations.
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Topics:
Sales Performance,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Location Intelligence,
Workforce Performance
The increasing volume of information within enterprises and on the Internet requires businesses to be smarter and more efficient in how they use it. One large challenge is navigating through information and access to the data underlying key business documents in a way that people actually think and operate. The traditional technology approach is defining a data model with a database and then mapping the data to it and is not capable of dealing with data from diverse unstructured information...
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Topics:
Sales Performance,
Social Media,
Supply Chain Performance,
Sustainability,
IT Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Business Technology,
CIO,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
Cambridge Semantics,
Data Virtualization,
Informatics,
Information Discovery
Now finishing our first decade of providing research and education for business and IT professionals, we at Ventana Research have learned what it takes to improve the value of processes and performance in many industries. This is no easy task; it requires thorough and wide-ranging research on the best (and worst) practices that organizations need to understand as they try to increase their competency and effectiveness – and our firm is committed to that work. For 2012 we are moving forward from...
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Topics:
Sales Performance,
Social Media,
Supply Chain Performance,
Sustainability,
Market Research,
IT Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Business Technology,
CIO,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
Industry Analyst
While we will wait until January to publish our recommendations for the new year, we can digest the lessons learned in 2011 within the technology markets and with Ventana Research right now. That’s appropriate, since we at Ventana Research are committed to helping you with solid information and education. We help thousands of organizations make a better, faster, safer, smarter and more cost-effective environment for leveraging technology to its fullest extent. Our benchmark research worldwide...
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Topics:
Sales Performance,
Social Media,
Supply Chain Performance,
Sustainability,
Market Research,
IT Performance,
Operational Performance,
Analytics,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Business Technology,
CIO,
Cloud Computing,
Customer & Contact Center,
Enterprise Software,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Mobility,
Operational Intelligence,
Workforce Performance,
CFO,
Industry Analyst,
Technology
I attended the annual SAP Influencer Summit (Twitter #SAPSummit), at which executives from SAP meet with analysts and customers from around the world to discuss the company’s direction. Pointing out that in 2012 SAP will reach its 40th anniversary of operations, chief communications officer Hubertus Kulpus and chief marketing officer Jonathan Becher kicked off the summit, then passed the microphones to co-CEO Jim Hagemann-Snabe and CTO Vishal Sikka for overviews of the business and technology...
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Topics:
Mobile,
Sales,
Sales Performance,
SAP,
Social Media,
Supply Chain Performance,
Sustainability,
Human Capital Management,
Smart Phones,
Business Technology Innovation,
IT Performance,
IT Research,
Operational Performance,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Business Performance,
Business Technology,
CIO,
Cloud Computing,
Customer & Contact Center,
Financial Performance,
Governance, Risk & Compliance (GRC),
Information Applications,
Information Management,
Information Technology,
Location Intelligence,
Operational Intelligence,
Workforce Performance,
Business Applications,
CFO,
COO,
CRM,
HR,
Sybase,
Tablets,
Talent Management,
Digital Technology