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        Analyst Perspectives

        Alteryx has released version 9.0 of Alteryx Analytics that provides a range of data to predictive analytics in advance of its annual user conference called Inspire 2014. I have covered the company for several years as it has emerged as a key player in providing a range of business analytics from predictive to big data analytics. The importance of this category of analytics is revealed by our latest benchmark research on big data analytics, which finds that predictive analytics is the most...

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        Topics: Big Data, Sales Performance, Social Media, Supply Chain Performance, alteryx, data blending, IT Performance, Operational Performance, Analytics, Business Analytics, Business Intelligence, Business Performance, Customer & Contact Center, Financial Performance, Information Management, Location Intelligence, Operational Intelligence

        I recently attended the 2014 global analyst summit in San Francisco hosted by Pitney Bowes, an old technology company (now in business for 94 years) that has a new focus in its software along with an entirely new executive team. These leaders unveiled a business and technology strategy meant to demonstrate the company’s commitment to software. For many years it has been known mostly for mail services and postage metering, but Pitney Bowes also has made investments in software that can help...

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        Topics: Big Data, Sales Performance, Social Media, Pitney Bowes, IT Performance, Operational Performance, Business Analytics, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Information Applications, Information Management, Location Intelligence

        From my perspective, Infor’s strategy to accelerate revenue growth is to offer companies more innovation and a lower and more predictable cost of ownership than its rivals in the business software market; its products include the major categories of ERP, human resources and financial performance management. It aims to innovate by focusing on improving the user experience and to lower costs by redesigning its software architecture. The innovation stems from a fresh approach to designing...

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        Topics: Microsoft, Mobile, SaaS, Sales, Sales Performance, Supply Chain Performance, Customer Experience, ERP, HCM, Human Capital, Office of Finance, Dynamics AX, Dynamics GP, Dynamics NAV Dynamics SL, Sage Software, UI, Unit4, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Information Management, Workforce Performance, CFO, FinancialForce, HR, Infor, Workday, Financial Performance Management, FPM, Plex

        Business computing has undergone a quiet revolution over the past two decades. As a result of having added, one-by-one, applications that automate all sorts of business processes, organizations now collect data from a wider and deeper array of sources than ever before. Advances in the tools for analyzing and reporting the data from such systems have made it possible to assess financial performance, process quality, operational status, risk and even governance and compliance in every aspect of a...

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        Topics: Big Data, Planning, Predictive Analytics, Governance, Office of Finance, Budgeting, close, Finance Analytics, Tax, Analytics, Business Analytics, Business Intelligence, Business Performance, CIO, Financial Performance, Governance, Risk & Compliance (GRC), In-memory, Information Management, CFO, Risk, CEO, Financial Performance Management, FPM

        Pressure to comply with requirements of the Affordable Care Act (ACA) is a looming challenge for most organizations today. Many go through numerous manual iterations such as running reports and compiling data into spreadsheets from benefits, payroll and HR systems to calculate whether their employees are eligible. As my colleague Stephan Millard explains in “Is Your Organization Technology Ready for the Affordable Care Act?”, the ACA applies to organizations with 50 or more full-time employees...

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        Topics: Equifax, Human Capital Analytics, Office of Finance, Operational Performance, Analytics, Business Analytics, Business Intelligence, Business Performance, Cloud Computing, Financial Performance, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Workforce Performance

        Our latest benchmark research into the market for location analytics software finds significant demand for location-related technology that can improve business outcomes and generate relevant information for various types of users. (Location analytics is an extension of business analytics that can enhance the sophistication of data and processes by adding a geographic context.)  My last analyst perspective on this topic discussed the business value of insights based on geography and what...

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        Topics: Big Data, Sales Performance, Social Media, Supply Chain Performance, GIS, Location Analytics, IT Performance, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Information Applications, Information Management, Location Intelligence, Operational Intelligence, Data

        Our recently released research into next-generation customer analytics shows that the most participants (52%) use spreadsheets as a customer analytics tool. I recently wrote that while these popular tools are adequate for some tasks, they are not suitable for analyzing large volumes and many types of customer data. So I think it is appropriate that one in four (26%) participants have adopted a dedicated customer analytics tool and a further 29 percent are planning to invest in such a tool in...

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        Topics: Social Media, Customer Analytics, Speech Analytics, Voice of the Customer, IT Performance, Operational Performance, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Information Applications, Information Management, Location Intelligence, Operational Intelligence, Call Center, Contact Center, Contact Center Analytics, Desktop Analytics, Text Analytics

        We recently released our benchmark research on big data analytics, and it sheds light on many of the most important discussions occurring in business technology today. The study’s structure was based on the big data analytics framework that I laid out last year as well as the framework that my colleague Mark Smith put forth on the four types of discovery technology available. These frameworks view big data and analytics as part of a major change that includes a movement from designed data to...

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        Topics: Big Data, Pentaho, Predictive Analytics, Sales Performance, Supply Chain Performance, IT Performance, Operational Performance, Analytics, Business Analytics, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, Information Applications, Information Management, Location Intelligence, Operational Intelligence, Workforce Performance, Datawatch

        I had the pleasure of attending Cloudera’s recent analyst summit. Presenters reviewed the work the company has done since its founding six years ago and outlined its plans to use Hadoop to further empower big data technology to support what I call information optimization. Cloudera’s executive team has the co-founders of Hadoop who worked at Facebook, Oracle and Yahoo when they developed and used Hadoop. Last year they brought in CEO Tom Reilly, who led successful organizations at ArcSight, HP...

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        Topics: Big Data, Teradata, Zoomdata, IT Performance, Business Intelligence, Cloudera, Hortonworks, IBM, Information Applications, Information Management, Location Intelligence, Operational Intelligence, Oracle, Hive, Impala, Strata+Hadoop

        At Oracle’s recent cloud computing analyst summit in sunny Palm Springs, the company’s executive team insisted that it sees clear skies for its efforts in cloud computing. The summit was led by senior executive Thomas Kurian, who runs the entire product organization and reports directly to CEO Larry Ellison. He affirmed that Oracle intends to offer the full range of cloud computing – public, private and hybrid models – to its customers and partners. As one of the world’s largest software...

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        Topics: Big Data, Database, Microsoft, SaaS, Sales Performance, Social Media, Software as a Service, Supply Chain Performance, Middleware, Oracle Cloud, Operational Performance, Business Analytics, Business Collaboration, Business Intelligence, Business Performance, Cloud Computing, Customer & Contact Center, Financial Performance, IBM, Information Applications, Information Management, Oracle, Workforce Performance, Database as a Service, Verizon
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        • Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, industry and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to ChiefResearchOfficer@ventanaresearch.com

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