One of the many things I learned while I was accountable for multiple HCM systems and tools deployments in my pre-analyst and advisor days relates to crafting what I referred to as a “winning business case.” In this context, I define “winning” as not just securing the funds, but actually realizing the expected benefits and ROI that underpinned the major elements highlighted in the business case. Critical to all this, as I came to learn after a couple of HCM systems implementations, was the...
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Topics:
Human Capital Management,
Workforce Management,
Total Compensation Management,
employee experience,
Continuous Payroll,
Topic
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.
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Topics:
Sales,
Office of Finance,
Digital Commerce,
ERP and Continuous Accounting,
Subscription Management
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.
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Topics:
Sales,
Analytics,
Product Information Management,
Digital Commerce,
AI and Machine Learning
We are happy to share some insights about Viamedici EPIM drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Marketing,
Data Governance,
Data,
Product Information Management,
Price and Revenue Management,
Digital Commerce,
Operations & Supply Chain,
Enterprise Resource Planning,
continuous supply chain,
Office of Sales,
data operations
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.
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Topics:
Voice of the Customer,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Data,
Product Information Management,
Digital Marketing,
Digital Commerce,
blockchain,
data lakes,
intelligent marketing
We are happy to share some insights about Contentserv CS drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Marketing,
Data Governance,
Data,
Product Information Management,
Price and Revenue Management,
Digital Commerce,
Operations & Supply Chain,
Enterprise Resource Planning,
continuous supply chain,
Office of Sales,
data operations
Field service is one element of the service-delivery process that an organization must get right or risk alienating important customers and causing friction in the relationship. The customer experience is directly affected by the timeliness, speed and accuracy of on-site work. Consequences of poor performance can hurt revenue, particularly in B2B situations where failures may cause expensive shutdowns or delays in conducting business.
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Topics:
Customer Experience,
Marketing,
Voice of the Customer,
Contact Center,
Product Information Management,
Digital Commerce,
Subscription Management,
agent management
We are happy to share some insights about Perfion drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.
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Topics:
Marketing,
Data Governance,
Data,
Product Information Management,
Price and Revenue Management,
Digital Commerce,
Operations & Supply Chain,
Enterprise Resource Planning,
continuous supply chain,
Office of Sales,
data operations
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.
Read More
Topics:
Customer Experience,
Voice of the Customer,
Product Information Management,
Digital Commerce,
Subscription Management,
agent management
