About the Analyst
Mark Smith
Mark is responsible for the overall direction of Ventana Research and drives the global research agenda covering both business and technology areas. He defined the blueprint for Information Management and Performance Management as the linking together of people, processes, information and technology across organizations to drive effective results. Mark is an expert in technology for business from Performance Management, Business Intelligence, Analytics to Information Management across finance, operations and IT. Mark has held CMO, product development and research roles at companies such as SAP, META Group, Oracle and IRI Software. He has experience across major industries including banking, consumer products, food and beverage, insurance, manufacturing, pharmaceutical and retail and consumer services.
At its 2010 user conference in Miami, Plateau Systems reviewed for analysts its progress in the market for talent management software. Plateau has a unified platform and suite of applications that cover learning, compensation, job performance and analytics. The company’s financials have been steadily growing as more customers adopt its platform and show good year-to-year growth in its applications that are rented through software as a service (SaaS). Plateau claims that its SaaS business has...
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Topics:
Learning,
Performance,
Plateau,
Business Performance,
Cloud Computing,
Workforce Performance,
Compensation,
Talent Management,
Workforce Analytics
This year IBM joined its annual Information on Demand conference with the new IBM Business Analytics Forum. Some 10,000 attendees came to learn about managing information assets using analytics for business, and the value of integrating business intelligence (BI) with information assets across the enterprise. All these topics are relevant, as large organizations have created thousands of silos that house data in many enterprise and personal computing environments. The conference was highlighted...
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Topics:
Enterprise Data Strategy,
IT Performance,
Business Analytics,
Business Intelligence,
CIO,
IBM,
Information Management
SuccessFactors is known for applications in performance and talent management but has been working to expand its portfolio more broadly into business. This year the company expanded its focus to workforce analytics with the acquisition of Inform, which I assessed. I have assessed that Inform needed to improve the usability of its tools to compete better which is now more easily possible with a new acquisition.
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Topics:
Human Capital Management,
SuccessFactors,
Analytics,
Business Intelligence,
Business Performance,
Financial Performance,
Workforce Performance,
Talent Management
It is not easy for businesses to make their operations more efficient, partly because their information systems do not provide notifications of events as they are happening. Most enterprise technology uses batch processing and is designed to move data from one database to another; otherwise it requires people to go and find the data they need. To be more responsive, new technologies capture and process events that are triggered by underlying systems and manage them through complex event...
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Topics:
Sales Performance,
Salesforce.com,
Business Collaboration,
Business Intelligence,
Data Integration,
Information Management
The annual HR Technology conference in Chicago provided a glimpse into the activities of HR organizations and their technology investments. It was a busy event with large attendance and much movement between sessions and the exhibit floor as attendees sought to learn more about the technology and what it can do for them. As always event organizers presented a large number of awards and announcements on the latest in technology for managing the workforce. The months leading up to the event saw...
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Topics:
Human Capital Management,
Business Performance,
Workforce Performance,
HRMS,
Talent Management
At its annual conference Oracle OpenWorld this year Oracle flexed its muscles as a technology giant. The company has been steadily growing through acquisitions to expand its database, middleware and applications, and the recent acquisition of Sun Microsystems gives it a way to sell hardware for servers and storage. This momentum is enabling Oracle to develop new streams of revenue, which were on display at OpenWorld in offerings such as a new generation of appliances from Oracle Exalogic for...
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Topics:
IT Performance,
Operational Performance,
Business Intelligence,
Business Performance,
Enterprise Software,
Information Applications,
Information Management,
Information Technology
At Oracle OpenWorld this week the company announced its next generation of business applications call Oracle Fusion Application , , which Larry Ellison touted in his closing day keynote at last year's conference, as I noted then. I attended the conference partly to learn what Oracle is doing in providing applications for sales organizations. In the late 1990s Siebel Systems introduced customer relationship management (CRM), which proved to be the next generation of sales-assisting technology...
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Topics:
Sales Performance,
Sales Operations,
Operational Performance,
CRM,
Sales Performance Management
At Oracle OpenWorld this week the company announced its next generation of business applications call Oracle Fusion Applications , which Larry Ellison touted in his closing day keynote at last year's conference, as I noted then. Oracle's head of strategy, Gretchen Alarcon, and head of development, Clive Swan, presented the introduction to one of the seven Fusion families, Human Capital Management, and afterward many sessions provided depth on the product. Though this application suite is not...
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Topics:
Human Capital Management,
Business Performance,
Financial Performance,
Workforce Performance,
Talent Management,
Workforce Performance Management
IBM has announced its intention to acquire Netezza, one of the world’s fastest-growing providers of data appliances, for approximately $1.7 billion. Founded only 10 years ago, Netezza has over 500 employees and 350 clients including brand names Burlington Coat Factory, Con-way Freight, Estee Lauder, Marriott and Nationwide Insurance. IBM has been investing in analytics software for five years and now becomes one of the strategic providers in the market. Many organizations are unwilling to spend...
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Topics:
Data Warehousing,
Analytics,
Business Intelligence,
Information Management,
Netezza
The market for talent management software continues to consolidate as SumTotal will acquire Softscape to bring together a combination of customers, people and products that reaches more than 25 million users and 1,800 customers globally. This purchase follows three other recent ones: ADP acquiring Workscape, Kenexa acquiring salary.com and Taleo acquiring Learn.com. The result is fewer but stronger software companies providing applications that enable human resources departments and others in...
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Topics:
Human Capital Management,
Softscape,
Business Performance,
Workforce Performance,
HRMS,
SumTotal Systems,
Talent Management