Here are some insights on Workday drawn from our latest Value Index research, which provides a balanced perspective of Learning Management Systems (LMS) vendors and products that’s rooted in an understanding of business drivers and needs. Our continuous research and analysis of the market for business applications and technologies guide our comprehensive approach to this Value Index on Learning Management Systems 2020. Organizations can use it to evaluate existing suppliers and potential new technology partners; applying it can shorten the cycle time for an RFP. This approach not only reduces cost and time but also minimizes the risk of making a decision that is bad for the business. 
Using the Value Index will enable your organization to achieve the levels of efficiency and effectiveness needed to optimize learning management.
We evaluated Workday and 11 other vendors in seven categories, five product-related (adaptability, capability, manageability, reliability and usability) and two concerning the vendor (TCO/ROI and vendor validation). To arrive at the Value Index rating for a given vendor, we weighted each of the seven categories to reflect its relative importance in an RFP process, with the weightings based on data derived from our benchmark research on LMS.
Workday scores ninth in this Value Index on LMS and earns Value Index Leader (top three) status in the Usability, Manageability and Adaptability categories. The vendor launched this product only about three years ago, making it the youngest offering we evaluated.
The company’s HCM offering includes advanced platform attributes, which contributes to its top ranking in the Manageability category. The
product meets the needs of both business and IT with respect to installation, deployment and administration. The offering also provides sophisticated security provisions built into the application and includes strong support for meeting auditing and compliance requirements.
The vendor’s lowest scores are in the Capability category, which we largely attribute to the youth of the product. Performance here would improve with stronger content searching and curation, and eCommerce capabilities. The product currently provides minimal collaboration opportunities in the course of learning and has limited testing and quiz functionality.
This research-based index is the most comprehensive assessment of the value of learning management systems (LMS) software in the industry. You can learn more about our Value Index as an effective vendor selection and RFI/RFP tool here and participating vendors can learn more about how to use the Value Index here.
ISG Software Research
ISG Software Research is the most authoritative and respected market research and advisory services firm focused on improving business outcomes through optimal use of people, processes, information and technology. Since our beginning, our goal has been to provide insight and expert guidance on mainstream and disruptive technologies. In short, we want to help you become smarter and find the most relevant technology to accelerate your organization's goals.
