Analyst Perspectives

Here are some insights on Ceridian drawn from our latest Value Index research, which provides an analytic assessment of how well payroll software vendor offerings address buyers’ requirements. The Ventana Research Value Index on Payroll Software 2020 is the distillation of a year of market and product research efforts by Ventana Research. We evaluated Ceridian and seven other vendors in seven categories, five product-related (adaptability, capability, manageability, reliability and usability) and two concerning the vendor (TCO/ROI and vendor validation). To arrive at the Value Index rating for a given vendor, we weighted each of the seven categories to reflect its relative importance in an RFP process, with the weightings based on data derived from our benchmark research on payroll software.

Ceridian and its offering Dayforce, a cloud-based application that includes HR, payroll, and time and attendance functionality, places fourth overall in this Value Index. The vendor is a Value Index Leader in the aggregated Product categories and performed especially well in Capability, Manageability, Usability and TCO/ROI.

Dayforce provides a streamlined, modern user experience that’s designed for smooth implementation and adoption and easy mobile access. Ceridian has developed a strong offering that has simplified the payroll function and minimized errors. In addition to offering an on-demand pay capability, Ceridian is the first payroll vendor to provide a continuous payroll calculation engine so pay is automatically updated whenever a time, benefits or HR record is changed. Continuous payroll, on-demand pay and a single application for time and pay eliminates the need for time-consuming payroll cycles, providing more time for analysis.

The vendor’s lowest score and ranking is in the Validation category, where it could improve with more robust information on the product roadmap, investment priorities and how it plans to serve the needs of the large enterprise segment of the market. It also would have scored higher in the Adaptability category with improved configurability across the user experience, particularly regarding personalized dashboards and more complex workflows.

This research-based index is the most comprehensive assessment of the value of payroll software in the industry. You can learn more about our Value Index as an effective vendor selection and RFI/RFP tool here. Participating vendors can learn more about how to use the Value Index here.