I am happy to share some insights on Kronos drawn from our latest Value Index research, which provides an analytic representation of our assessment of how well vendors’ offerings
Kronos placed first in the overall Value Index for Workforce Management and also tops the Capability category due to its robust, AI-powered, native-mobile and native-cloud Workforce Dimensions product, released in 2018. Kronos also ranked second in Usability and third in Reliability. It’s one of only three vendors with no
Impressive capabilities include real-time employee notifications of time card issues, which can be reviewed and resolved immediately. Employees can set preferences for where they’d like to work and what they’d like to do using an intuitive user interface that simplifies scheduling and fosters engagement. The product uses AI to develop best-fit schedules, accommodating factors such as employee skills and overtime risk. Notifications remind workers of required breaks, ensure the proper ending of a shift and confirm that a worker has accrued enough time off and that it does not compromise shift coverage, safety requirements or blackout periods.
Kronos ranked ninth in TCO/ROI and could have rated higher it had provided depth in information about the costs, tools and services in this category. It also ranked sixth in Adaptability where it did not have as much depth in the application and data integration areas.
This research-based index is the most comprehensive assessment of the value of workforce management software in the industry. You can learn more about our Value Index as an effective vendor selection and RFI/RFP tool here. Participating vendors can learn more about how to use the Value Index here.